When trying to log into my account I kept receiving message about account being locked because of breaching rules. Tried to retrieve it for the last few days. Tried recovering using phone number but message said there was too many attempts and saying to try again later, but the same message I kept getting every day.So what was the message in the email you got, or the error code upon attempting to login? Either would give you the reason the account was locked. It's not this tool, as 30000+ people or so have been using it for a couple of years now.